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Difference between revisions of "On-Call/Emergency Callback Pay"

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== Definitions  ==
 
== Definitions  ==
  
=== Definition phrase or word ===
+
=== On-Call ===
: Definition summary
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*Designated positions/employees required to be available for work should an unscheduled emergency require their return to work on short notice. On-Call time is not considered in determining total hours worked.
 
+
=== Emergency Callback ===
 +
*Designated employees available to be called back to work on short notice to an emergency work situation to:
 +
#Avoid significant service disruption
 +
#Avoid placing employees or the public in unsafe situations
 +
#Protect and/or provide emergency services to property or equipment or
 +
#Respond to emergencies with students, staff, faculty, clients
  
 
== Policy and Procedure Statements  ==
 
== Policy and Procedure Statements  ==

Revision as of 20:41, 26 October 2011

Policy 602.30

1 Introduction

It is the policy of the State of North Carolina to provide additional compensation to designated employees, regardless of appointment type, who are required to serve in on-call status and/or who are called back to work.

Management should carefully weigh the costs and benefits of alternatives before authorizing on-call or emergency callback pay. Reasonableness and fairness shall be exercised in administering this policy.

2 Scope

This policy applies to positions/employees in select and approved job classes who can most effectively meet the work required. Employees in positions designated for on-call and or callback pay shall be notified in advance of being subject to on-call and emergency callback.

3 Definitions

3.1 On-Call

  • Designated positions/employees required to be available for work should an unscheduled emergency require their return to work on short notice. On-Call time is not considered in determining total hours worked.

3.2 Emergency Callback

  • Designated employees available to be called back to work on short notice to an emergency work situation to:
  1. Avoid significant service disruption
  2. Avoid placing employees or the public in unsafe situations
  3. Protect and/or provide emergency services to property or equipment or
  4. Respond to emergencies with students, staff, faculty, clients

4 Policy and Procedure Statements

4.1 Example policy 1

4.2 Example policy 2

5 Additional References

6 Authority

7 Contact Information

8 Effective Date

9 Revision Dates