Return of Merchandise to Vendors: Difference between revisions
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== Policy and Procedure Statements == | == Policy and Procedure Statements == | ||
Vendor's Permission | === Vendor's Permission === | ||
No supplies or equipment should be returned to a vendor for any reason without first obtaining the vendor's permission and shipping instructions. | |||
Requesting Permission | === Requesting Permission === | ||
Departments desiring to return materials to a vendor should contact the Purchasing Office, by telephone (262-2080) or in writing, explaining the reason for the desired return. The Purchasing Office will try to secure permission from the vendor for return of the materials and will obtain shipping instructions. | |||
Authorized Returns | === Authorized Returns === | ||
When Purchasing receives authorization to return and shipping instructions from the vendor, they will forward a copy to the department. The department should then prepare the item for shipment and contact the Central Warehouse to arrange to have the package picked up. The vendor's authorization to return must accompany the package to the Central Warehouse. | |||
== Additional References == | == Additional References == |
Revision as of 14:44, 20 July 2011
Policy 509.11
Introduction
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Scope
Definitions
Definition phrase or word
- Definition summary
Policy and Procedure Statements
Vendor's Permission
No supplies or equipment should be returned to a vendor for any reason without first obtaining the vendor's permission and shipping instructions.
Requesting Permission
Departments desiring to return materials to a vendor should contact the Purchasing Office, by telephone (262-2080) or in writing, explaining the reason for the desired return. The Purchasing Office will try to secure permission from the vendor for return of the materials and will obtain shipping instructions.
Authorized Returns
When Purchasing receives authorization to return and shipping instructions from the vendor, they will forward a copy to the department. The department should then prepare the item for shipment and contact the Central Warehouse to arrange to have the package picked up. The vendor's authorization to return must accompany the package to the Central Warehouse.
Additional References
Authority
Contact Information
Effective Date
Revision Dates
Last modified 04/08/2011 08:55:49 AM by Matt McNaney