Return of Merchandise to Vendors

Policy 509.11

Introduction

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Definitions

Definition phrase or word

Definition summary

Policy and Procedure Statements

Vendor's Permission

No supplies or equipment should be returned to a vendor for any reason without first obtaining the vendor's permission and shipping instructions.

Requesting Permission

Departments desiring to return materials to a vendor should contact the Purchasing Office, by telephone (262-2080) or in writing, explaining the reason for the desired return. The Purchasing Office will try to secure permission from the vendor for return of the materials and will obtain shipping instructions.

Authorized Returns

When Purchasing receives authorization to return and shipping instructions from the vendor, they will forward a copy to the department. The department should then prepare the item for shipment and contact the Central Warehouse to arrange to have the package picked up. The vendor's authorization to return must accompany the package to the Central Warehouse.

Revision Dates

Last modified 04/08/2011 08:55:49 AM by Matt McNaney